Balcão by QoppaLabs

From the first “hi” to “paid”.

An AI agent serves your customers on WhatsApp and closes every booking: makes the appointment, reminds the customer, cancels politely and collects payment.

First on the list, first to try it.

How do you handle customers today? (optional)
The customer's WhatsApp
  1. Answered right away
  2. Held the slot
  3. You approved
  4. Sent the Pix
  5. You marked it paid
Your Balcão app

Conversations

MarinaHi, Marina! Saturday at 10am with Bia is free. Shall I hold it?ChatBookingReminderPix
João PedroAgent: Saturday at 10am is free…ChatBookingReminderPix
Carla SouzaYou: I do, send me a photo?ChatBookingReminderPix
Example

On the customer's side, the WhatsApp they already use. On yours, one tap to approve.

Every step, closed by the agent.

  1. Conversation

    Answers your customers on WhatsApp on your business's behalf, politely.

  2. Appointment

    Books, moves and confirms the appointment right in the conversation.

  3. Reminder

    Reminds the customer before the appointment.

  4. Payment

    Sends the customer a Pix for the amount. The money goes straight to the business's account, and you mark it paid in the app.

Cancellation. When a customer calls off, handles it politely, following your rules.

You decide how far it goes on its own.

How the agent speaks and acts is set by you, including what it may do without asking.

When it needs you, it stops and hands you the conversation.

The agent holds the slot and you approve or decline in the app, with one tap.

Close the counter. Customers still get served.

While you serve the person in front of you, the agent takes care of whoever messages on WhatsApp. First on the list, first to try it.

Join the waitlist